Services
Proof of Concept
Proof of Concept (PoC) is a service of Super-Visions to assess and evaluate our solutions in a risk free test.
Our Proof of Concept (PoC) foresees an implementation of a test environment in which our individual or integrated solutions can be assessed and evaluated. From beginning to end, we work closely with our clients to give them a first hand insight, not only in the technical requirements, but also in the "business" needs that control technology requirements.
Service Catalog Clinic
For many organizations, it remains a challenge to easily understand the services they provide, to communicate them to their potential customers and to implement them effectively.
Our Service Catalog Clinic combines in a unique way our expertise, our product knowledge and our proven consulting methodology. This practical approach leverages the “painless” preparation of the IT Service Catalog.
Managed Services
Organizations cannot afford IT downtime or unreachable systems. The systems must remain available. Pro-active IT system, application, service (level) and risk monitoring helps to intercept the problem at an early stage, even before the end user notices anything, immediately allows you to prioritize responses and assess business impact. Your IT team loses no time, time they can invest in more useful activities like managing the problem area’s and avoiding incidents.
IT departments face multiple challenges maintaining their operational infrastructure. The effective monitoring of these infrastructures is sometimes just too challenging. Company structures evolve into virtual organizations or groups and distributed or cloud computing, with a sharper focus on sustainability. This creates extra load on the network. Usually that is not measured.
At the same time, the economic realities, competition and globalization provide for additional pressure on budgets for CAPEX (capital expenditure) and OPEX (operating expenses).
For your "Peace of Mind", Super-Visions offers an "all-in-one” service to manage your remote backup and to completely manage your monitoring infrastructure.
Product Integration
Analysis, implementation and, where necessary, developping software components and/or application modules for interconnection and integration of monitoring information systems from third parties.
This offering is for companies who want to consolidate the most heterogeneous monitoring systems, reporting systems and system management tools, or want their business monitoring tools in line with the infrastructure monitoring tools for their infrastructure and services. A good understanding of the network and the efficiency of the system is reached by integrating the existing monitoring solutions and extending the monitoring with the monitoring of “gaps” to come to a real integrated monitoring platform. The goal is to get a better view of the network, system, application system or service and how it performs.
Such integration is guided by the specific customer requirements. This service is charged based on a mutually agreed SOW (Statement of Work).
Product Support
Stay operational using our first-class customer support.
Super-Visions is committed to the ongoing success of the client: our top-class support team ensures that our customers experience the full benefits of the Super-Visions implemented products.