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System & Application Monitoring

Redefining IT Infrastructure & Service Monitoring approach (watch us on YouTube)

  • What gets measured gets attention

If you don’t measure, you can’t improve, so the most successful organizations typically have well-defined and clearly articulated goals and objectives. Translating these goals and objectives into quantifiable metrics and rewarding people for helping to achieve them is the best way to motivate people to try and achieve them.

  • What doesn't get measured drops off the radar
  • Staff will take action to move a metric in a positive direction
  • Focus on analysis and action vs. reporting

Centralize monitoring in- & output, aggregate, correlate using your Business Intelligence to alert, show and report incident root cause, service and business impact

To enable overseeing the complete picture and have integrated metrics, one must take into account various internal processes, as well as with various internal or external departments.

Heterogeneous Monitoring

Infrastructure Performance Management

Infrastructure becomes complex and IT responsibilities shift from pure System & Infrastructure management to , it is essential to go deep in to the applications and servers to monitor performance, identify bottlenecks and plan capacity. Traditional Network and Systems Management tools are not good enough. Application Performance Management has for years been viewed simply as monitoring production applications by providing statistical/aggregated performance metrics in individual data centers. In today’s application environment, however, this traditional approach no longer suffices.

As business stakeholders depend more and more on applications, and development is pulled in more frequently to fire-fight complex application issues, both groups require insight specific to their needs into application performance from live production environments.

Super-Visions efficiently addresses the pain in application performance all IT stakeholders are facing, including the development managers, software architects, managers of performance test teams and operation managers.

End User Experience Monitoring

This capability ensures better Quality of Experience for end users within the corporate LAN. Additionally it helps enterprises monitor mission critical (SaaS) applications they deliver to customers. Increasing complexity of applications introduced numerous new enterprise application components including databases, connection pools, webservers, application servers, load balancing routers, and middleware.

Performance Troubleshooting

This is very useful for server administrators, DBAs and even the application teams as it pin-points to performance bottlenecks in business transactions end to end, starting from a URL all the way down to the SQL query. Whenever slow response times or poor performance of critical applications is detected, relevant personnel are grouped together into a room for brainstorming and joint monitoring. This involves a large amount of professionals, since a single transaction may flow through several infrastructure components.